As we learned from experience, many problems and conflicts – both in professional and private life – have its source in bad interpersonal communication. We are often misunderstood, wrong intentions are put down to us, our good will is misinterpreted. This training teaches how to discuss and which communication tools should be used for achieving the set goal. It is necessary for everyone, who feels they have some difficulties  in this area.

Goals
After the training, participants will know:

• What are the causes of failures in interpersonal communication
• Which personality features determine effective communication
• How to effectively create and introduce communication standards in a company
• What the tools and techniques are of effective communication
• How to cope with communicational difficult and conflict situations

Length of training
The training lasts 2 days (16 hours)